Return & Refund Policy

Last Updated: July 31, 2026

Thank you for shopping at LuxLayer Store.

We want you to be satisfied with your purchase. If you are not completely happy with your order, we're here to help.

Returns

• Returns are accepted within 7 days of receiving your order.

• Items must be unused, unworn, and in their original packaging with all tags attached.

• Products showing signs of use, damage, or alteration are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Clearance or sale items (unless damaged or defective)

• Personalized or custom-made products

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the product.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5–10 business days through the original payment method or another agreed method.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our mistake (wrong or defective item).

Contact Us

If you have any questions regarding returns or refunds, please contact us:

LuxLayer Store
Email: luxelayer634@gmail.com
Phone: 0370 3623492